FAQ

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Understanding my Order

We currently deliver our GS showerheads to the following countries:

Germany, France, Italy, Austria, Spain, Netherlands, Finland, Portugal, Belgium, Luxembourg, Greece, Ireland, UK.

You will be informed via email about the status of your order. For more general information you can check our Shipping & Delivery Policy page.

The packaging of your GS showerhead must be properly sealed. If this is not the case, please fill in our RMA form explaining your inconvinience.

If the content of your order does not correspond with your order, you can contact us by filling out the RMA form.

You can cross-check your order online and the content of your packaging. If some of your products are missing, you can contact us by filling out the RMA form.

If your GS showerhead shows signs of serious damage and/or permanent, visible scratches, you can contact us by filling out the RMA form.

We currently deliver our GS showerheads to the following countries:

Germany, France, Italy, Austria, Spain, Netherlands, Finland, Portugal, Belgium, Luxembourg, Greece, Ireland, UK.

You will be informed via email about the status of your order. For more general information you can check our Shipping & Delivery Policy page.

The packaging of your GS showerhead must be properly sealed. If this is not the case, please fill in our RMA form explaining your inconvinience.

If the content of your order does not correspond with your order, you can contact us by filling out the RMA form.

You can cross-check your order online and the content of your packaging. If some of your products are missing, you can contact us by filling out the RMA form.

If your GS showerhead shows signs of serious damage and/or permanent, visible scratches, you can contact us by filling out the RMA form.

Understanding my GS Showerhead

The Jet-Fusion® Technology allows the GS showerheads to function efficiently with a lower water flow.

Multiple fragmented droplets traveling at a high velocity provide the same sensation of water abondance, performance, and comfort as a standard showerhead. With the GS showerheads, every drop of water is used efficiently.

Your GS showerhead box shall contain at the delivery the following parts. If one of these is missing, you can contact us by filling out the RMA form.

A – Retail Box
B – Guarantee Notice
C – Your GS Showerhead
D – Ring
E – Filter

You can keep your GS showerhead clean by following our GS maintenance instructions.

The Jet-Fusion® Technology allows the GS showerheads to function efficiently with a lower water flow.

Multiple fragmented droplets traveling at a high velocity provide the same sensation of water abondance, performance, and comfort as a standard showerhead. With the GS showerheads, every drop of water is used efficiently.​

Your GS showerhead box shall contain at the delivery the following parts. If one of these is missing, you can contact us by filling out the RMA form.

A – Retail Box
B – Guarantee Notice
C – Your GS Showerhead
D – Ring
E – Filter

You can keep your GS showerhead clean by following our GS maintenance instructions.


Understanding the Installation of my GS Showerhead

Installing your GS showerhead is very simple:

1 – Dismount the installed standard showerhead
2 – Screw the GS3 into the hose
3 – Turn the water on
4 – Enjoy

Your GS showerhead fits the BSP 1/2” systems. If you have an NPT 1/2” fitting (mostly used in the United States) we advise you to buy an NPT-BSP adaptor. If the thread of your GS showerhead is damaged, you can contact us by filling out the RMA form.

1 – If your GS showerhead is leaking at the connector, please check fitting compatibility, your hose condition, or if your hose gasket is missing.

2 – If your GS showerhead is leaking from the line’s junctures, you can contact us by filling out the RMA form.

Installing your GS showerhead is very simple:


Dismount the installed standard showerhead

 


Screw the GS3 into the hose

 


Turn the water on

 


Enjoy

Your GS showerhead fits the BSP 1/2” systems. If you have an NPT 1/2” fitting (mostly used in the United States) we advise you to buy an NPT-BSP adaptor. If the thread of your GS showerhead is damaged, you can contact us by filling out the RMA form.


If your GS showerhead is leaking at the connector, please check fitting compatibility, your hose condition, or if your hose gasket is missing.


If your GS showerhead is leaking from the line’s junctures, you can contact us by filling out the RMA form.


Understanding my showering experience

Your GS showerheads are conceived for a wide comfort range of facility pressure. An indication of optimal comfort condition is the flow rate. The GS3 ranges between 4l/min and 6L/min; the GS1 ranges from 2l/min and 3,5L/min.

If you wish for better precision measurements you can contact us for a Gjosa Water bag. In case your measurements are not the same as our indications, we advise you to check if your facility provides enough pressure.

Not enough: Check if your filter is not clogged and/or if the cartridge is clogged with limescale. If so, you can keep clean your GS showerhead by following our GS maintenance instructions.

Too much: Kindly follow the instructions for installing a flow reducer:

1 – Remove the filter
2 – Insert the flow reducer
3 – Verify either with your finger or any other suitable object that the flow reducer is well inserted
4 – Place again the filter

The GS showerheads save considerable water being more subject to temperature variations. Also, like any other showerhead, you might experience variations when flushing toilets, opening tap waters, etc.

You can check if the cartridge of your GS showerhead is not clogged either with limescale or accumulated dirt inside your system. If so, you can check the GS maintenance instructions.

Your GS showerheads are conceived for a wide comfort range of facility pressure. An indication of optimal comfort condition is the flow rate. The GS3 ranges between 4l/min and 6L/min; the GS1 ranges from 2l/min and 3,5L/min.

If you wish for better precision measurements you can contact us for a Gjosa Water bag. In case your measurements are not the same as our indications, we advise you to check if your facility provides enough pressure.

Not enough: Check if your filter is not clogged and/or if the cartridge is clogged with limescale. If so, you can keep clean your GS showerhead by following our GS maintenance instructions.

Too much: Kindly follow the instructions for installing a flow reducer:


Remove the filter

 


Insert the flow reducer

 


Verify either with your finger or any other suitable object that the flow reducer is well inserted

 


Place again the filter

The GS showerheads save considerable water being more subject to temperature variations. Also, like any other showerhead, you might experience variations when flushing toilets, opening tap waters, etc.

You can check if the cartridge of your GS showerhead is not clogged either with limescale or accumulated dirt inside your system. If so, you can check the GS maintenance instructions.

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Send us a message and we will respond as soon as possible.

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Contact us

for Sales & Marketing questions

You have a question? We would love to hear from you!
Send us a message and we will respond as soon as possible.